These general terms and conditions (GTC) apply to all orders and contracts made in Switzerland
resident customers, via the online shop of The Flawless Royal Boutique, www.theflawlessroyalboutique.ch, firstname.lastname@example.org or via https://instagram.com/theflawlessroyalboutique?igshid=blzc7rzjlepl.
THE FLAWLESS ROYAL BOUTIQE reserves the right to change the terms and conditions at any time. Such
Changes apply immediately after publication.
Our offers are aimed at customers who live in Switzerland, Germany, France and the Principality
Liechtenstein, Austria and Italy are. The offer is valid as long as it is visible, while stocks last,
via our Instagram or online shop. The images in the online shop and on our Instagram profile, as well as all information regarding the products, serve as illustrations and are non-binding. Essential
are the descriptions on the product packaging.
Our prices are given in the currency CHF and do not include statutory VAT and delivery costs.
The delivery costs, as well as any customs fees, are to be borne by the buyer. Any customs duties and VAT are borne by the recipient. The delivery costs are listed separately in the shopping cart.
The Flawless Royal Boutique, whose total annual turnover from taxable services at home and abroad
is less than CHF 100,000, is exempt from VAT.
By ordering via the online shop, by email or on our Instagram profile, a sales contract is created between the buyer and The Flawless Royal Boutique. An order is considered an offer to The
Flawless Royal Boutique enters into a contract and is legally effective as soon as this is approved by The Flawless
Royal Boutique is confirmed. The Flawless Royal Boutique reserves the right to accept or reject any purchase, at its discretion.
The images of the articles in the online shop are considered a non-binding online catalog and are not a legally binding application.
Customers can only add or cancel an order within 24 hours of the request.
If an order is subsequently added within a twenty-four hour period, additional special offers or discounts will not be taken into account.
With the order you confirm that you have reached the age of 18 and that you are both competent and competent
The items ordered will be delivered by post to the address you have given. The products
after receipt of your order and payment, by A Mail Priority within 1-2 working days or by
B Mail within 3-5 working days, processed as well as sent. Public holidays, within the
Switzerland also have an impact on the delivery time, which can lead to delays in delivery
by two working days following the holiday.
The dispatch is delivered by the Swiss Parcel Post, which is why delays caused by the post cannot be ruled out and The Flawless Royal Boutique Boutique is therefore not liable. If an order cannot be delivered to the buyer, the goods will be returned to the seller at the buyer's expense
As soon as the goods have been handed over to the post office, the benefit and risk are deemed to have been passed on to the buyer.
For parcels that are deemed to have been delivered according to the Swiss Post, but have not arrived at the customer
or lost, The Flawless Royal Boutique cannot be held responsible. In this case
the customer has the option to report the package as stolen to the police or to the liability insurance.
5.1 Delivery area
The delivery address must be in Switzerland, Germany, France, the Principality of Liechtenstein, Austria and Italy. Any customs duties and VAT are borne by the recipient.
The Flawless Royal Boutique strives to deliver all products in perfect condition. The warranty is subject to legal regulations. If your feedback is justified, you have the right
7. Notice of defects
Please check your goods for defects after receipt. The delivered products are to be completeness and defects
check. If you notice wrong deliveries, shortages or defects, please report them immediately within 24
Hours after we have accepted the goods.
Only here is the right to exchange, reimbursement or returns, otherwise these are excluded. Reduced products are excluded.
8. Payment options
The Flawless Royal Boutique offers you the following selection of payment options at the same time as the order process:
a. Credit card (MasterCard, Maestro, American Express, PostFinance Card or Visa), Twint or PayPal.
The total amount including shipping costs of your order will be deducted directly from your account.
b. Bank Transfer
You pay the total amount of your order including the shipping costs in advance to the bank account
by The Flawless Royal Boutique. The payment instructions can be found directly in the order process.
Your ordered products will be delivered as soon as we have received your payment at The Flawless Royal Boutique.
9. Right of return
The Flawless Royal Boutique grants you a 7-day right of return, provided the goods are complete and in their original packaging and are in an unused and undamaged condition. From the right of return
a) Cosmetic articles
The 7-day right of return begins upon receipt of the goods. The timely dispatch of the goods from The Flawless Royal Boutique in Uttigen is sufficient to meet the deadline.
The Flawless Royal Boutique monitors return activities for abuse and reserves the right to
Restrict or refuse returns or exchanges at The Flawless Royal Boutique in all cases
if they are unfaithful.
You can order your return at any Swiss Post post office (for a fee).
You will receive the return information from The Flawless Royal Boutique. With the return you will receive
a receipt from the post office. Please keep it in a safe place, in the event of a packet loss we can send your
Credit returns only upon presentation of this receipt.
Your payment will be refunded to your specified bank account within 14 working days.
10. Severability Clause
Should individual provisions of these terms and conditions be or become invalid in whole or in part, this will render the
Otherwise this does not affect the effectiveness of the contract.
The respective statutory provisions apply as a substitute for the invalid provisions. The same thing
also applies to any contractual loopholes.
If the text between the German and English GTC leads to ambiguities or contradictions, the German text is authoritative.
12. Data protection
The information and data necessary for business transactions will of course be treated confidentially. Further information can be found under “General data protection declaration”, these are available online
Terms and Conditions of The Flawless Royal Boutique.
Status of the general terms and conditions
October 31, 2020