Privacy policy

Data protection

Responsible body within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

The Flawless Royal Boutique
Jasmine Gotah
Stationsstrasse 21
3628 Uttigen

Phone:+41 79 229 11 90

General remark

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the federal government (Data Protection Act, DSG), everyone has the right to the protection of their privacy and protection against misuse of their personal dataThe operators of this website take the protection of your personal data very seriouslyWe treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

In cooperation with our hosting providers, we strive to protect the databases as well as possible from unauthorized access, loss, misuse or falsification.

We would like to point out that data transmission over the Internet (e.g.when communicating by email) may have security gapsA complete protection of the data against access by third parties is not possible.

By using this website you consent to the collection, processing and use of data as described belowThis website can generally be visited without registrationIn doing so, data such as pages accessed orName of the retrieved file, date and time stored on the server for statistical purposes without this data being directly related to your personPersonal data, especially name, address or email address, are collected on a voluntary basis as far as possibleThe data will not be passed on to third parties without your consent.

Processing of personal data

Personal data is all information that relates to a specific or identifiable personA data subject is a person about whom personal data is processedProcessing includes all handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, procurement, deletion, storage, modification, destruction and use of personal data.

We process personal data in accordance with Swiss data protection lawIn addition, we process - to the extent and insofar as the EU GDPR is applicable - personal data in accordance with the following legal bases in connection with Art6 para1 GDPR:

  • lita) Processing of personal data with the consent of the data subject.
  • litb) Processing of personal data to fulfill a contract with the data subject and to carry out corresponding pre-contractual measures.
  • litc) Processing of personal data to fulfill a legal obligation to which we are subject in accordance with any applicable EU law or in accordance with any applicable law of a country in which the GDPR is fully or partially applicable.
  • litd) Processing of personal data in order to protect the vital interests of the data subject or another natural person.
  • litf) Processing of personal data in order to safeguard the legitimate interests of us or of third parties, unless the fundamental freedoms and rights as well as the interests of the data subject prevailLegitimate interests are in particular our business interests in being able to provide our website, information security, the enforcement of our own legal claims and compliance with Swiss law.

We process personal data for the duration that is necessary for the respective purpose or purposesIn the case of longer-term retention obligations due to legal and other obligations to which we are subject, we limit processing accordingly.

Data protection declaration for SSL/TLS encryption

This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as the inquiries that you send to us as the website operatorYou can recognize an encrypted connection by the fact that the address line of the browser changes from"http://"to"https://"and by the lock symbol in your browser line.

If the SSL orIf TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Data protection declaration for server log files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to usThese are:

  • Browser type and browser version
  • operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request

These data cannot be assigned to specific personsThis data is not combined with other data sourcesWe reserve the right to check this data retrospectively if we become aware of specific indications of illegal use.

Privacy policy for contact form

If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questionsWe do not pass on this data without your consent.

Data protection declaration for newsletter data

If you would like to receive the newsletter offered on this website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletterFurther data is not collectedWe use this data exclusively for sending the requested information and do not pass it on to third parties.

You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter.

Data protection declaration for the comment function on this website

For the comment function on this website, in addition to your comment, information about the time the comment was created, your email address and, if you do not post anonymously, the username you have chosen will be saved.

Storage of the IP address

Our comment function saves the IP addresses of the users who write commentsSince we do not check comments on our site before they are activated, we need this data in order to be able to proceed against the author in the event of legal violations such as insults or propaganda.

Subscribe to comments

As a user of the site, you can subscribe to comments after registeringYou will receive a confirmation email to check that you are the owner of the email address providedYou can unsubscribe from this function at any time via a link in the info mails.

Use of Google Maps

This website uses the offer of Google MapsThis enables us to show you interactive maps directly on the website and enables you to conveniently use the map functionWhen you visit the website, Google receives the information that you have accessed the corresponding subpage of our websiteThis happens regardless of whether Google provides a user account that you are logged in to or whether there is no user accountIf you are logged into Google, your data will be assigned directly to your accountIf you do not want the assignment to your profile on Google, you must log out before activating the buttonGoogle saves your data as a usage profile and uses it for advertising, market research and/or needs-based design of its websiteSuch an evaluation takes place in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our websiteYou have the right to object to the creation of these user profiles, although you must contact Google to exercise this rightFor more information on the purpose and scope of data collection and its processing by Google, you can find further information on your rights in this regard and setting options to protect your privacy .

Data protection declaration for Instagram

Functions of the Instagram service are integrated on our websiteThese functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USAIf you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking the Instagram buttonThis enables Instagram to assign your visit to our website to your user accountWe would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or its use by Instagram.

You can find more information on this in Instagram's privacy policy:

External payment service providers

This website uses external payment service providers, through whose platforms the user and we can carry out payment transactionsFor example about

  • PostFinance (
  • Visa (
  • Mastercard (
  • American Express (
  • PayPal (
  • Bexio AG (
  • Payrexx AG (
  • Apple Pay (
  • Stripe (
  • Klarna (
  • Skrill (
  • Giropay ( etc.

As part of the fulfillment of contracts, we use the payment service providers on the basis of the Swiss Data Protection Regulation and, if necessary, Art6 para1 litbEU GDPRIn addition, we use external payment service providers based on our legitimate interests in accordance withSwiss Data Protection Ordinance and, if necessary, in accordance withArt6 para1 litfEU GDPR in order to offer our users effective and secure payment options.

The data processed by the payment service providers include inventory data, such asthe name and address, bank details, such asAccount numbers or credit card numbers, passwords, TANs and checksums as well as contract, sums and recipient-related informationThe information is required to carry out the transactionsThe data entered will only be processed and stored by the payment service providersAs the operator, we do not receive any information about your (bank) account or credit card, only information to confirm (accept) or reject the paymentUnder certain circumstances, the data will be transmitted by the payment service provider to credit reporting agenciesThe purpose of this transmission is to check identity and creditworthinessFor this we refer to the terms and conditions and data protection information of the payment service providers.

For payment transactions, the terms and conditions and the data protection notices of the respective payment service providers apply, which are available within the respective website orTransaction applications are availableWe also refer to these for the purpose of further information and assertion of rights of revocation, information and other data subjects.

Newsletter - Mailchimp

The newsletter is sent using the mailing service 'MailChimp', a newsletter delivery platform operated by the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE # 5000, Atlanta, GA 30308, USAYou can view the data protection regulations of the shipping service provider hereThe Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with the European level of data protection ( PrivacyShield )The shipping service provider is based on our legitimate interests in accordance withArt6 para1 litf GDPR and an order processing contract accArt28 para3 pp1 GDPR.

The shipping service provider can send the recipient's data in pseudonymous form, iewithout assignment to a user, to optimize or improve your own services, e.g.for the technical optimization of the dispatch and the presentation of the newsletter or for statistical purposesHowever, the shipping service provider does not use the data of our newsletter recipients to write to them itself or to pass the data on to third parties.

Order processing in the online shop with customer account

We process the data of our customers accthe data protection regulations of the federal government (Data Protection Act, DSG) and the EU-DSGVO, as part of the order processes in our online shop, to enable you to select and order the selected products and services, as well as their payment and delivery, orEnable execution.

The processed data includes master data (inventory data), communication data, contract data, payment data and the persons affected by the processing include our customers, interested parties and other business partnersThe processing takes place for the purpose of providing contractual services in the context of the operation of an online shop, billing, delivery and customer servicesHere we use session cookies, e.g.for storing the contents of the shopping cart and permanent cookies, save the login status.

The processing takes place on the basis of Art6 para1 litb (execution of order processes) and c (legally required archiving) GDPRThe information marked as necessary is required for the establishment and fulfillment of the contractWe only disclose the data to third parties within the framework of delivery, payment or within the framework of legal permits and obligationsThe data will only be processed in third countries if this is necessary to fulfill the contract (e.g.upon customer request upon delivery or payment).

Users can optionally create a user account in which they can see their orders in particularDuring the registration process, the required mandatory information is communicated to the usersThe user accounts are not public and can be used by search engines, e.g.Google, not to be indexedIf users have terminated their user account, their data will be deleted with regard to the user account, subject to their retention is for commercial or tax law reasonsArt6 para1 litc GDPR necessaryInformation in the customer account remains until it is deleted and then archived in the event of a legal obligationIt is up to the users to save their data in the event of termination before the end of the contract.

As part of the registration and renewed logins as well as the use of our online services, we save the IP address and the time of the respective user actionThe storage takes place on the basis of our legitimate interests, as well as the user in protection against misuse and other unauthorized useThis data is generally not passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance withArt6 para1 litc GDPR.

The deletion takes place after the expiry of statutory warranty and comparable obligations, the need to store the data is checked at irregular intervalsIn the case of statutory archiving obligations, the deletion takes place after their expiry.

General disclaimer

All information on this website has been carefully checkedWe strive to provide our information offering up-to-date, correct and completeNevertheless, the occurrence of errors cannot be completely ruled out, which means that we cannot guarantee the completeness, correctness and topicality of information, including journalistic and editorial informationLiability claims for material or immaterial damage caused by the use of the information provided are excluded, unless it can be proven that there was willful intent or gross negligence.

The publisher can change or delete texts at his own discretion and without notice and is not obliged to update the content of this websiteThe use oraccess to this website is at the visitor's own riskThe publisher, its clients or partners are not responsible for damage, such as direct, indirect, accidental, specifically to be determined in advance or consequential damage, which allegedly resulted from visiting this website and therefore assume no liability for this.

The publisher also assumes no responsibility or liability for the content and availability of third party websites that can be accessed via external links on this websiteThe operators of the linked pages are solely responsible for their contentThe publisher thus expressly distances itself from all third-party content that may be relevant under criminal or liability law or that is contrary to common decency.


We can adapt this data protection declaration at any time without prior noticeThe current version published on our website appliesIf the data protection declaration is part of an agreement with you, we will inform you of the change in the event of an update by e-mail or in another suitable way.

Questions to the data protection officer

If you have any questions about data protection, please write us an email or contact the person responsible for data protection in our organization listed at the beginning of the data protection declaration.

Uttigen, June 2nd, 2020